Messages on Venlease stay on the interest or the operator relationship they belong to. You do not get one combined inbox for every location you share with the same person. Each location keeps its own thread, so a conversation about one stop is not mixed into another.
You can message from an interest, before anyone has accepted, or from an active operator link after the placement exists. Unread badges clear when you open that thread. The thread is between the operator and the business. It is not a public comment on the map.
Contact support from the side menu when the question is for Venlease rather than for the other party. That thread is between you and Venlease. It does not show up as a placement message, and a placement message is not sent to support.
Email and push for messages follow the switches in Settings. You can quiet message alerts without turning off revenue alerts or operator updates. The conversation itself stays in the app either way. Open the thread from the interest, from the operator row, or from Messages. The close control on a popup thread closes that popup. The Messages page itself stays put so you can pick another location. A new message on one site does not mark a different site as the same conversation. Use the thread to settle visit times, service questions, and offer details. Venlease stores that exchange with the placement so it is still there when you come back, instead of living only in a personal inbox.